Limited Warranty

EZ Mountain Rustic Furniture warrants to the original purchaser ("Purchaser") that the furniture products sold by EZ Mountain Rustic Furniture ("the Product") are free from defects in materials and workmanship under normal use and service conditions for a period of 1 year from the date of purchase.

During the Warranty Period, if a defect arises in the Product EZ Mountain Rustic Furniture will, at its option, either provide the necessary parts for repair, repair the Product, replace the Product, or refund the purchase price of the Product.

This warranty does not cover:

  1. Normal wear and tear.

  2. Damage caused by improper assembly, installation, or use of the Product not in accordance with provided instructions.

  3. Damage caused by accidents, misuse, abuse, neglect, or alteration of the Product.

  4. Damage caused by environmental factors such as exposure to sunlight, extreme temperatures, or humidity.

  5. Damage caused by transportation or moving the Product.

  6. Fabric, leather, or other upholstery materials, which are subject to wear and may naturally soften and fade over time.

  7. Checking (crack) in logs; saw marks, minor dents, wormholes, nail holes, etc. are not considered defects but characteristics of rustic materials. For more information on cracks view our article.

To obtain warranty service, you must contact EZ Mountain Rustic Furniture Customer Service at 570-355-5550 during the Warranty Period to obtain a Return Material Authorization ("RMA") number. Proof of purchase may be required to verify eligibility.

This warranty is void if the Product has been modified or repaired by anyone other than EZ Mountain Rustic Furniture or its authorized representatives.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, EZ MOUNTAIN RUSTIC FURNITURE IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED.

Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or jurisdiction to jurisdiction.

This warranty is governed by and construed under the laws of Pennsylvania. Any disputes arising under or related to this warranty shall be resolved exclusively by the courts of Pennsyvania.